Privacy Policy

Privacy Policy

At RV Repair Hero, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Contact us through forms on our website
• Request a quote or schedule a service
• Call, email, or communicate with us directly

This information may include:

• Name
• Phone number
• Email address
• Service details or any information you choose to provide

We may also automatically collect certain non-personal information such as:

• Browser type
• IP address
• Pages visited
• Device information

How We Use Your Information

We use the information we collect to:

• Provide and manage our RV repair services
• Respond to inquiries and customer support requests
• Schedule appointments and send service updates
• Improve our website and customer experience
• Maintain internal records and business operations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. These help us:

• Understand how visitors use our website
• Improve website performance
• Provide a better user experience

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information only in the following situations:

• With trusted service providers who help operate our website or business
• When required by law or legal process
• To protect our rights, property, or safety

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your information
• Withdraw consent where applicable

To make any such request, please contact us using the details below.

SMS Data Collection & Usage Policy

1. Information We Collect We collect your mobile phone number, name, and any information you provide when you opt-in to our SMS program, including your engagement data and consent records.
2. How We Use SMS InformationSend transactional or account-related messages (e.g., appointment reminders, order updates).Send promotional or marketing messages, provided you have given explicit consent.Respond to your inquiries or support requests.
3. Data Sharing and Third PartiesWe do not sell, rent, or share your mobile phone numbers or SMS consent data with third parties for their marketing or promotional purposes. We may share your data with service providers (e.g., SMS platforms) only to deliver our messages.
4. User Rights and Opting OutYou can opt-out of our SMS program at any time by replying “STOP” to any message. You may also request to access, modify, or delete your data. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

RV Repair Hero
📞 520-779-7333
🌐 https://rvrepairhero.com